Shipping & Returns
We are pleased to offer worldwide shipping.
Shipping rates are variable and contingent upon your order; please proceed to checkout and enter your shipping address for an accurate quote.
We process orders Monday to Friday. Within 1-3 days after your order payment is successfully made, we will process your order and arrange for shipment from the warehouse. After successful shipment, we will email you the tracking number of the logistics and carrier company. Please note that we do not ship on weekends. The estimated arrival time is 15-25 days (excluding order processing time). We will email you the tracking number within 72 hours. Due to the large number of orders during the event, the shipping time is longer, but don't worry, I believe you will be very satisfied with the goods you received. If you have any questions, please contact email: service.vip.lris@gmail.com
Processing Time: Orders are typically processed within 3-5 business days.
Shipping Time: Orders are typically processed within 15-25 business days.
Cancellation
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
Returns (if applicable)
We accept return of products. Customers have the right to apply for a return within 14 days after the receipt of the product. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. Customers will only be charged once at most for shipping costs (this includes returns); No restocking fee to be charged to the consumers for the return of a product.
Refunds (if applicable)
Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at .